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27th september 2017, Moscow

The 8th annual conference of itSMF Russia is an event for professionals in IT service management and related disciplines

It is going to take place on the 27th of September 2017 in Moscow, Russia at Radisson Slavyanskaya hotel. The title of the conference is

We invite all IT professionals to take a journey to unexplored business spots, which are consists of pure IT services environment also called Digital Economy. As usually, will keep the best traditions of itSMF Russia in the forms of best practices, useful meetings and new learning. Everyone, who happens to attend, will remember the conference. We will cover the issues – how ITSM influences on Digital Economy and vice versa.

No way you can plan your vacation for September 27th, 2017! Move all your appointments to different dates! Probably not only you, but also your partners and colleagues will want to attend this important event – so, invite them too!

Attendees of the conference “Digital ITSM” will have an opportunity to select and attend several sections, dedicated to the most difficult issues, the most advanced IT management practices. You will be able to go deep in thoughts on the topic, which might be relevant to your company or for you personally. We’ll talk about experience of the best projects. You’ll have a chance to attend master-classes. You’ll learn something new about ITSM tooling. Recognized experts will answer your questions.

Conference speakers are experienced professionals, successful managers and competent consultants. They are ready to share their experience with the colleagues. Every presentation will be selected by the Expert council of itSMF Russia, and by the Program committee of the conference – Quality is guaranteed.

To submit the application for presentation

Don’t miss! On September 27th annual conference of itSMF Russia will bring you a lot of useful knowledges and new acquaintances.

Be sure to follow the conversation on Twitter and other social networks using #DigatalITSM.



  • Vladimir Ananin
  • Julia Antonova
    SAP and business applications support group leader
  • Vadim Beketov
    Head of 1C:ITIL
  • Andrey Boganov
    ITSM/ITAM process architect
    itSMF Russia expert, trainer
  • Anatoly Dikhanov
    Executive Director
    Engineering center of PhosAgro
  • Matthias Gromann
    Head of Business Line Asset & Configuration Management
    FNT Software
    Senior SAM Consultan
  • andrey gulnev
    Collaboration Software Brand Sales Representative
  • Ilya Haet
    ITIL Expert, Member of Supervisory Council
    itSMF Russia
  • Sergey Ivanov
    Head of Monitoring and Service Desk
  • Larisa Inshakova
    Software Services Solution Architect
    Micro Focus Russia
  • Roman Jouravlev
    ITIL Expert, Product Development Manager
  • Olga Kanina
    Chief specialist of process office
  • Maxim Kachelkin
    ITIL Expert
    Vice President, Systems and Services Global Control Group
  • Andrey Kutukov
    ITIL Expert
    Managing Director Micro Focus Russia
  • Anna Morina
    Kaspersky Lab.
  • Dmitry Morgunov
    Head of BMC Software, Russia & CIS
    BMC Software
  • Alexander Nagorny
    ITIL Expert
    Head of the Process Design Group
  • Dr. Don Page
    ITSM Strategic Director
    Marval Software Ltd
  • Vladimir Pavlov
    ITIL Expert, Deputy Chairman of itSMF Russia
  • Alexander Popov
    CTO, Managing Partner
  • Pavel Poteev
    Application architect
    Rusagro Group
  • Greg Pritchett
    Managing Director
    Marval Software Ltd
  • Sergey Prutskih
    Head of IT monitoring team
    JSC Sberbank-Technology
  • Alexander
    Technical Support and Exploitation Director
  • Svetlana Stolyarova
    Principal Solution Engineer DSM
    BMC Software
  • Maksim Tischenko
    Bank of Russia
  • Alexander
  • Georgy Uryutov
    Head of General Economic Department
    National Settlement Depository (NSD)
  • Aleks Yenin
    Senior ITSM consultant
  • Valeriy Yenikeyeff
    IT Operations manager
    Mars, Inc.

Conference program

27th september

  • 09:00 — 10:00
    Registration, coffee break, communication, exhibition
  • 10:00 — 12:30
    Plenary session
  • 12:30 — 13:30
    Lunch, communication, exhibition
  • 13:30 — 15:30
    Continuation of parallel performances
  • 15:30 — 16:10
    Coffee break , communication, exhibition
  • 16:10 — 18:10
    Continuation of parallel performances
  • 18:10 — 19:10
    Reception. Discussions. Exhibition


«Radisson Slavyanskaya»

Europe Square, 2, Moscow

open map

«Radisson Slavyanskaya»

Europe Square, 2, Moscow

Organizing committee

  • Anton Boganov
  • Andrey Boganov
  • Grigory Gryazev
  • Ilya Haet
  • Karen Kasparov
  • Anton Lykov
  • Tigran Matinyan
  • Vladimir Pavlov
  • Julia Romacheva
  • Pavel Solopov
  • Ilya Sukhov
  • Elena Romanova


Golden partners

  • BMC Software
  • Marval
  • Marval

Silver partners

  • Axios
  • Comparex
  • IT Expert

Bronze partners

  • 1C-Рарус
  • Cleverics
  • FNT
  • Terrasoft
  • SAP

Exhibition participants

  • Omninet
  • Витте Консалтинг

Information partners

  • Директор информационной службы (СIO.RU)
  • Real ITSM
  • Real ITSM
  • PC Week
  • Global Cio
  • Unic IT
  • ITAM 2
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