The 7th annual conference of itSMF Russia is an event for professionals in IT service management and related disciplines
It is going to take place on the 4th and 5th of October 2016 in Moscow, Russia at the Info-Space conference-center. The title of the conference is (The planet of ITSM: from trails blazed to new horizons)
We invite all IT professionals to take a journey to well-known and unexplored spots of the ITSM planet. We will follow the roads of the best practices, useful meetings and new learning. As usually, the conference will keep the best traditions of itSMF Russia, and will be remembered by everyone who happens to attend.
No way you can plan your vacation for October 4th and 5th, 2016!
Move all your appointments to different dates! Probably not only you, but also your partners and colleagues will want to attend this important event – so, invite them too!
Attendees of the conference “The planet of ITSM: from trails blazed to new horizons” will have an opportunity to select and attend several sections, dedicated to the most difficult issues, the most advanced IT management practices. You’ll be able to go deep in thoughts on the topic, which might be relevant to your company, or for you personally. We’ll talk about experience of the best projects. You’ll have a chance to attend master-classes. You’ll learn something new about ITSM tooling. Recognized experts will answer your questions.
The schedule of the conference has two days: October 4th as the first conference day, and October 5th as the second day dedicated to master-classes and round-tables. The second day is optional and requires separate registration.
Conference speakers are experienced professionals, successful managers and competent consultants. They are ready to share their experience with the colleagues. Every presentation will be selected by the Expert council of itSMF Russia, and by the Program committee of the conference. If you are an experienced professional and can guide your path on the Planet of ITSM – step in and submit your presentation!
Conference program
4th october
5th october
- 09:00 — 10:00
Collection guests, coffee break , communication, exhibition
- 10:00 — 10:05
Opening of the conference
- 10:05 — 12:30
Plenary session
- 12:30 — 13:00
coffee break , communication, exhibition
- 13:00 — 14:50
parallel performances in the sections
- 14:50 — 16:10
lunch, communication, exhibition
- 16:10 — 18:00
parallel performances in the sections
- 18:10 — 19:55
buffet, informal communication
Не пропустите!
4 и 5 октября на VII Всероссийской конференции itSMF вас ждут:
- много качественных докладов по традиционным и до боли знакомым, но не потерявшим актуальность темам/процессам: Service Desk, управление инцидентами (Inc), управление проблемами (Pr), управление конфигурациями (CFG), управление изменениями (Chg) и пр.;
- много докладов по все еще сложным темами: управление каталогом сервисов (Cat), управление уровнем сервисов (SLM), финансы и пр.;
- методические доклады: методы структурирования и исполнения проектов, оргизменения, мотивация, и методические части по предыдущим двум пунктам;
- новые темы, но которые уже явным образом востребованы нашей аудиторией: it4it, Service Management для бизнеса, ITAM, DevOps и т.д.;
- и другие темы, отобранные экспертным советом или предложенные вами в ваших письмах
Доклады будут отражать как методические вопросы, так и практический опыт, извлеченный из реальных выполненных проектов. Обязательно следите за сообщениями в Твиттере и Фэйсбуке, используя #PlanetITSM.
Organizing committee
-
Ilya HaetChairman of the Committee
-
Igor Barinov
-
Andrey Boganov
-
Anton Boganov
-
Elena Karabanova
-
Karen Kasparov
-
Anton Lykov
-
Tigran Matinyan
-
Pavel Solopov
-
Vladimir Pavlov
-
Elena Romanova
-
Julia Romacheva
-
Ilya Sukhov
Event location
EVENT-hall Infoprostranstvo
Moscow
(1st Zachatievsky lane , 4)